Deposit Policy
A deposit reserves your appointment and is credited toward the final invoice.
Cancellation and Refund Policy
Deposits become non-refundable if the appointment is canceled less than 24 hours before the scheduled appointment time. Cancellations made 24 hours or more before the appointment are eligible for a refund of the deposit.
Same-Day Appointments
A same-day appointment is already inside the 24-hour window, so its deposit is non-refundable as soon as it is paid.
Weekday After-Hours Scheduling Fee — +$25
Applies to Monday–Friday appointments before 8:00 AM or after 5:00 PM. Added to the base price of the selected service and applies per appointment, not per document.
Weekend & Holiday Scheduling Fee — +$50
Applies to appointments on Saturdays, Sundays, or recognized holidays. The weekend or holiday surcharge applies on recognized federal holidays and on the federally observed weekday when a fixed-date holiday falls on a Saturday or Sunday. Added to the base price of the selected service and applies per appointment, not per document.
Rush Scheduling Fee — +$75
Applies when an appointment is requested within 2 hours of the desired appointment time. Scheduling fees are never stacked — only the highest applicable fee is charged.
Credit Card Processing Fee
A $4.95 processing fee is added to all payments made by credit or debit card. This fee helps cover card processing costs and is waived for payments made by cash or check.