Legal
Terms & Payment Policies
Please review the policies below before booking. Booking an appointment requires acknowledgment of these terms.
Payment Policies
Deposit Policy
A deposit reserves your appointment and is credited toward the final invoice.
Cancellation Policy
Appointments must be canceled at least 24 hours before the scheduled time. If canceled with less than 24 hours' notice, the deposit is non-refundable.
Same-Day Appointment Policy
Deposits for same-day appointments are non-refundable. Time is reserved immediately and scheduling begins as soon as the appointment is accepted.
Weekday After-Hours Scheduling Fee — +$25
Applies to Monday–Friday appointments before 8:00 AM or after 5:00 PM. Added to the base price of the selected service and applies per appointment, not per document.
Weekend & Holiday Scheduling Fee — +$50
Applies to appointments on Saturdays, Sundays, or recognized holidays. Added to the base price of the selected service and applies per appointment, not per document.
Rush Scheduling Fee — +$75
Applies when an appointment is requested within 2 hours of the desired appointment time. Scheduling fees are never stacked — only the highest applicable fee is charged.
Credit Card Processing Fee
A $4.95 processing fee is added to all payments made by credit or debit card. This fee helps cover card processing costs and is waived for payments made by cash or check.
Mobile Notary Pricing
Non-real-estate mobile notary appointments follow the pricing structure below. Loan signings and real estate closings are quoted per package and do not automatically add these scheduling fees.
Mobile Notary
Starting at $100.00
surrounding metro
Mobile travel included
Standard service area travel is included in the base fee.
Up to 2 signers included
Additional signers are $5.00 each.
Statutory notarial fees may apply
Minnesota statutory notarial fees apply where required by law.
Extended travel
Appointments outside the standard service area may incur an additional travel fee.
Appointment Scheduling Fee
One scheduling fee is added to each appointment based on the appointment time. Scheduling fees are added to the base price of the selected service and apply per appointment, not per document. Fees are never stacked — only the highest applicable scheduling fee is charged.
+$25.00
Monday–Friday · Before 8:00 AM or after 5:00 PM
+$50.00
Saturday · Sunday · Recognized holidays
+$75.00
Appointment requested within 2 hours of the desired time
Witness Services
Provided by Straub Document Group
$50.00
Mon–Fri · 8:00 AM–5:00 PM
$75.00
Evenings, weekends & recognized holidays
$10.00
Identity verification & witness qualification review
Witnesses are not guaranteed. Straub Document Group will make every reasonable effort to provide witnesses when requested, but availability cannot be guaranteed for every appointment. Witness requirements depend on the specific document and requesting agency — not every document requires witnesses.
Pricing examples
Tuesday · 10:00 AM
- Base service
- $100.00
- Scheduling fee
- —
Tuesday · 7:00 PM
- Base service
- $100.00
- Weekday after-hours
- +$25.00
Saturday · 1:00 PM
- Base service
- $100.00
- Weekend & holidays
- +$50.00
Totals shown are starting prices for up to two signers. Only one scheduling fee is ever charged per appointment — if multiple conditions apply, only the highest fee is used. Additional signers, statutory notarial fees, and extended-area travel are quoted when your appointment is confirmed.
How Pricing Works
Mobile notary appointments start at $100 and include up to two signers plus standard-area travel. Additional signers are $5 each, Minnesota statutory notarial fees apply where required by law, and appointments outside the standard service area may incur an additional travel fee.
One scheduling fee may be added per appointment based on the appointment time. Scheduling fees are added to the base price of the selected service and apply per appointment, not per document. They are never stacked — if multiple conditions apply (for example, a Saturday appointment requested within two hours), only the highest applicable scheduling fee is charged.
Loan signings and real estate closings use their own quoted pricing and are not subject to the scheduling-fee structure above.
Example invoice format: Base service price + scheduling fee (if applicable) + travel fee (if applicable) + statutory notarial fees (if applicable) = total due.
Workflow: You request an appointment → we approve and quote → you pay a deposit to reserve the time → the signing takes place → a final invoice is sent for the remaining balance.
Witnesses & Identification
Some legal documents require witnesses in addition to notarization. Requirements vary by document type and the lender, title company, attorney, court, or agency requesting the document — not every document requires witnesses.
Witnesses are not guaranteed. Straub Document Group will make every reasonable effort to provide witnesses when requested. However, availability cannot be guaranteed for every appointment. If witnesses are critical to your signing, we recommend bringing your own.
Customer-provided witnesses. Each witness must be at least 18 years old, be physically present during the signing, bring valid government-issued photo identification, be willing to sign the document as a witness, and meet any eligibility requirements imposed by the document or applicable law. A $10 verification fee per witness applies to confirm identity and document the witness as part of the notarization.
Acceptable identification (signers and witnesses):
- Minnesota Driver's License
- Driver's License issued by another U.S. state or territory
- Minnesota Identification Card
- State Identification Card issued by another U.S. state or territory
- United States Passport
- United States Passport Card
- United States Military Identification containing a photograph and signature
- Federally Recognized Tribal Identification meeting Minnesota requirements
Identification must be current or otherwise acceptable under Minnesota notarial law. The notary may refuse identification that is expired beyond legal limits, altered, damaged, or insufficient to establish identity. Where permitted by Minnesota law, identity may also be established through personal knowledge or a qualified credible witness.
Contact
Questions about a payment or appointment? Reach us at hello@straubdocumentgroup.com or (612) 552-1186.