- Why is a deposit required, and how much is it?
- A deposit reserves your time slot and covers travel to your location. Standard appointments require a $50.00 deposit; hospital, hospice, nursing home, jail, and emergency appointments require $75.00. The deposit is credited in full toward your final balance.
- When is the final balance due?
- The remaining balance is invoiced immediately after the appointment is completed and is due on receipt. Your invoice itemizes the base service, any add-ons, and credits your deposit.
- Is travel included in the price?
- Yes — travel within our standard service area is included in the base price. If your location falls outside that area, we quote the travel amount before you pay a deposit so there are no surprises.
- How are additional signers charged?
- Up to 2 signers are included in the base price. Each additional signer in the same appointment is $10.00.
- What do witnesses cost?
- Witnesses supplied by Straub Document Group are $50.00 each, with a maximum of 2 per appointment and subject to availability. If you bring your own witnesses, a $20.00 verification fee is charged per witness — it covers verifying acceptable identification, administering any required oath or affirmation, and recording the witness information appropriately. It is not a charge for supplying a witness, since we are not providing that witness.
- What if I need an evening, weekend, or last-minute appointment?
- Weekday appointments before 8:00 AM or after 5:00 PM add $25.00. Weekends and recognized holidays add $50.00. Requests within 2 hours of the appointment time add $75.00. When more than one scheduling surcharge applies, only the highest applicable surcharge is charged. Scheduling surcharges apply per appointment, not per document, and never stack.
- What happens if I need to cancel or reschedule?
- Reschedule at no charge with reasonable advance notice and your deposit carries over to the new time. Cancellations after we have traveled to your location, or refusals that occur because a signer lacks valid ID or capacity, forfeit the deposit as a travel charge.
- Are prices ever different than what is shown here?
- The prices here are starting prices. Final pricing depends on your location, document complexity, number of signers, witness requirements, appointment timing, and any options you select. You always see an itemized total before you pay a deposit.